They were very nice, patient and courteous.
Horrible customer service. Long story. They failed to set the tire bead and overfilled causing explosive failure while I was riding. I fixed the bulging tube but it still blew. They acted like it was my fault. Total young ignorant jerks. Went to Catonsville Hub and older wiser guys treated us right. They lost a lifelong customer
After being horribly treated at Race Pace of Ellicott City where they told me I need a new bike because my steel fork is out of alignment, we come to the Cycle Mill and without hesitation they realigned my fork.
Everyone here was so kind and knowledgeable. They went out of their way to help me and when I was struggling to change my tires, they even took the time to help me change them and walk me through everything they were doing.
Great folks, can't say enough good things about them. And absolutely the place to go if you're a Bianchi fan!
My 16 year old was shocked at the difference between the two places.
Great service. Professional and prompt repairs. This shop will do what you ask and not try to up-sell. They never recommend unneeded repairs. It's the only shop I would recommend in the Columbia - Ellicott City area.
The Cycle Mill Bike Shop is a US Bicycle Store based in Ellicott City, Maryland. The Cycle Mill Bike Shop is located at 169 Frederick Rd, Ellicott City, MD 21043, USA.
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