Place sucks! Employees are scam artists! You have to guess what comes with your order employees won't tell you. So they don't give you sides your supposed to get and paid for! I think they keep them so they can feed there own fat asses! DONT GO HERE!
I started work at the Plano, TX location and that store and Nate, the GM were wonderful. Too bad I didn't stay there.
They also owe me over $700 in back pay from when they messed up my checks for an ENTIRE year. I'll never see that money.
10/10 WOULD NOT recommend eating nor working there.
As for the food- it's not awful, but I'd never pay the prices for what it is.
This isnt a place that a frequent nor hear about but decided to check out what healtjy options they may have. I decided to get a honey wheat bagel with the humus spread and expected just that. When i opened the bag i realized they gave me a side dish of fruit salad, a slice of a pickle and the bagel had not just humis spread but freshly cut tomatoes, cucumbers, arugula lettuce and red peppers. It was wonderful. More than i ever expected. The staff were extremely pleasant as well, especially for it being before 7am. This will become a regular place for me.
I've been going to this place for years. They have great bagels and good desert-like foods. The service speed however leaves something to be desired. There is always a line that takes at least 5 minutes to get through. Its not a difficult problem to fix so I dont know why its still an issue.
After working at this store for close to 2yrs, I can say the place is a literal shitshow every single day. They hire anyone and everyone, then wonder why there are issues. The rules are different for every employee, when issues arise Mark refuses to solve them and refuses to back his management team. Oh, and he likes to call his staff "fat" and take out his anger and frustration on his employees.
Food is palatable. Staff are rude, careless, and lazy. Every order takes forever to fill, and the employees couldn't care less.
Einstein Bros Bagels is a US Bakery based in Ellicott City, Maryland. Einstein Bros Bagels is located at 9250 Baltimore National Pike, Ellicott City, MD 21043, USA.
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